Copenio Social · WhatsApp

AI agents for the parts of your business that never sleep.

Copenio Social connects to your WhatsApp Business account and lets agents reply to customers, answer inquiries about your services, and hand off what matters to a human. Built for LATAM operators who can't afford to miss a message.

Accepting one partner client · Free tier soon

Fig.1 · Signal flowWHATSAPP → COPENIO → CUSTOMER

Inbound · 01

Customer sends message on WhatsApp

Process · 02

Copenio agent understands, retrieves context, drafts reply

avg 1.2s · retries handled

Outbound · 03

Reply sent · Human handoff if needed

§ 02 · The System

One platform. Many channels.

WhatsApp is the first connector. Copenio is a general AI agent platform — projects, connectors, data sources, prompts, agents, workloads. As channels expand (Instagram DMs, Messenger, email, voice), the agents you built keep working across all of them.

01Projects

Tenant workspaces with isolated data, settings, and billing.

02Connectors

Integrations to channels — WhatsApp first, more to follow.

03Agents

LLMs configured with prompts, tools, and access to your data.

04Data Sources

PDFs, sites, FAQs — indexed and grounded via RAG.

05Prompts

Reusable, versioned prompt templates shared across agents.

06Workloads

Triggered or scheduled runs with full observability.